Isabelle Lord is President of Lord Communication managériale. She is an author, trainer, and
professional certified coach (PCC) and works with leaders who wish to improve their management communications skills. She has trained more than 35,000 managers and leaders. Her book, The Inspirational Manager, released for the first time in English, is a best seller in its original French version. Previously, Isabelle was Senior Director of Organizational Communications at National Bank. Known for her pragmatic approach, in-depth knowledge of the business world, and ability to provide constructive feedback, she serves clients from several organizations in both the private and public sectors.